Built so the second reply is never the first useful one
Three things the Messages module handles, so your team spends its time on the work rather than the admin around it.
Attached to the work
A conversation about a project lives on the project, findable a year later.
Internal and client threads
Separate visibility, so internal discussion is never one click from the customer.
Files in context
Attachments stored on the record rather than lost in a chat history.
Messages is not a standalone tool
It shares a database with every other module, so a record carries its history forward instead of being re-typed at each stage.
Common questions about Messages
Does this replace our chat tool?
For work-related conversation that should be findable later, yes. Most teams keep a chat tool for the ephemeral traffic and use Messages for anything worth keeping.
Can clients see internal notes?
No. Internal notes and client-visible replies are distinct, and internal content is never exposed through the portal.
Is Messages included in every plan?
Every Qubi 360 plan carries all 43 modules. Your admin decides which are switched on for the company, and separately what employees and clients can reach.