Built so the second reply is never the first useful one
Three things the SMS module handles, so your team spends its time on the work rather than the admin around it.
Triggered by events
Sent on approval, assignment, due date or status change rather than by hand.
Templates with merge fields
Consistent wording with the specific details filled in.
Delivery visibility
Sent, delivered or failed, recorded against the record that triggered it.
SMS is not a standalone tool
It shares a database with every other module, so a record carries its history forward instead of being re-typed at each stage.
Common questions about SMS
Do we need our own SMS gateway?
You connect a provider account. Rates and sender-ID rules vary by country, so using your own gateway keeps you in control of both.
Can recipients opt out?
Yes, and they should be able to. Opt-out is recorded per contact and respected across every module that sends.
Is SMS included in every plan?
Every Qubi 360 plan carries all 43 modules. Your admin decides which are switched on for the company, and separately what employees and clients can reach.